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Empty words
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Undermine or distract from your message
To connect and engage your audience, avoid empty words and generic messages.

Empty words are everywhere. They promise an attractive salary, tempt us with a flat hierarchy, or offer personalized customer experiences. These words are so vague and over-used, they’ve become meaningless. Empty words bore and annoy us. And the vagueness can feel calculated - like hiding because someone can’t or won’t be tangible. You want to help people connect with your message in a meaningful way? Be authentic. Be specific. Use numbers and vivid examples.
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Sure, we can identify easy opportunities. But what we love most as an inventive agency in digital marketing is to have a measurable effect on your sales with lead-generation campaigns that focus on emerging trends.
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Sure, we can identify low-hanging fruit. But what we love most as an innovative agency in digital marketing is to move the needle on your sales lead-generation campaigns that go outside the box.
Doesn't resonate with
- People working under time constraints, multi-tasking, or managing with a shorter attention span
- People from diverse language backgrounds and people with different ways of processing language
- People whose first language isn't English
- People looking for a credible source of information to make up their mind about something
Shout-outs
- Picture this: How the language of leaders drives performance (Chad Murphy & Jonathan Clark)
- Deloitte Chief’s New Year Memo is a Classic in Demotivation (article) (Lucy Kellaway)
- Deloitte Chief’s New Year Memo is a Classic in Demotivation (podcast) (Lucy Kellaway)
- Annoying Business Jargon [2021 Study] (Max Woolf)
- The Impact of Using Many Jargon Words, While Communicating with the Organization Employees (Ngueviuta Patoko & Rashad Yazdanifard)