Adding complexity but no meaning
Doesn't resonate with
- People working under time constraints, multi-tasking, or managing with a shorter attention span
- People from diverse language backgrounds and people with different ways of processing language
- People whose first language isn't English
Used sparsely and with purpose, using fillers in team meetings can indicate you prefer a collaborative approach. But when you work with people from different language backgrounds and with different ways of processing language, avoid fillers to make sure everyone understands you.
Fillers can hint at the power dynamics of a social situation. Using a lot of them may signal you're careful not to challenge a group's power dynamic. You have a team member who uses disclaimers and hesitant fillers excessively? Talk to them. Show you care.
- The Effect of Vocal Fillers on Credibility, Communication Competence, and Likeability (Leah Gikas & Zac Sutcliffe)
- Um . . . Who Like Says You Know: Filler Word Use as a Function of Age, Gender, and Personality (Charlyn Laserna & Yi-Tai Seih & James Pennebaker)
- Exploring filler words and their impact (Emily Ducall & Aimee Robbbins & Thomas Graham & Scott Divett)
- Discover the impact of filler words when you are selling online: based on analyzing 1M calls (good, the bad and the ugly) (Yaagneshwaran Ganesh)